The ABCs of Senior Living, July 23

Heron’s Key Earns Holleran Choice Community Award

At Heron’s Key, listening to residents is at the heart of everything we do. That’s why we’re honored to receive the 2026 Choice Community Award from Holleran, a national award recognizing senior living communities with exceptional resident engagement and satisfaction.

 

This recognition is especially meaningful because it reflects the voices and experiences of the people who call Heron’s Key home. Every other year, residents are invited to participate in Holleran’s Resident Engagement and Satisfaction Survey, providing valuable feedback that helps shape the future of our community. The 2026 survey results placed Heron’s Key among the nation’s highest-performing Life Plan Communities for resident engagement and satisfaction.

 

“Receiving the Choice Community Award is especially meaningful because it comes directly from the voices of our residents,” said Chris Lucero, Executive Director of Heron’s Key. “This recognition reflects the strong sense of belonging, engagement, and purpose that defines life at Heron’s Key. Our residents inspire us every day, and our team is deeply committed to creating an environment where meaningful relationships flourish and people can thrive. We are honored to be recognized as one of the nation’s most engaging senior living communities.”

 

Life at Heron’s Key is defined by connection and community. From resident-led interest groups and lifelong learning opportunities to volunteer initiatives, waterfront adventures, and meaningful friendships, there are countless ways for residents to stay engaged and make the most of every day. It’s this welcoming spirit and vibrant lifestyle that make Heron’s Key such a special place to call home.

 

We’re grateful to our residents for sharing their feedback and helping us continue to build a community where everyone feels welcomed, connected, and valued.

 

Interested in learning more about life at Heron’s Key? Explore our vibrant community, discover resident stories, and see how we’re helping older adults live with purpose, connection, and confidence.

The ABCs of Senior Living

This event is currently full. Thank you for your interest. We look forward to offering another opportunity to learn about senior living and Heron’s Key in the future. Learn about senior living options, Life Plan Communities, and Heron’s Key’s exciting future expansion at this informative presentation and complimentary lunch.

Heron’s Key Celebrates a Major Milestone with Fitch Rating Recognition

At Heron’s Key, we often talk about planning for the future, embracing new possibilities, and creating a community designed to thrive for generations. This month, we are celebrating an important milestone that reinforces that commitment.

Emerald Communities, the parent organization of Heron’s Key, recently received an A- rating with a Stable Outlook from Fitch Ratings, reaffirming the organization’s financial strength and long-term stability. This year’s recognition is especially meaningful because it marks the first time Heron’s Key was included in the obligated group and received a Fitch rating alongside Emerald Heights.

For us, this is more than a financial score. It is validation of the thoughtful planning, stewardship, and vision that help support the lifestyle and care residents value every day.

Why Does This Matter?

When people choose a Life Plan Community, they are making an important decision about their future. Financial strength matters because it supports the promise of stability and care for life. You can access our 2025 Financial Report here.

Strong ratings help demonstrate an organization’s ability to:

• Invest in community enhancements and future growth
• Maintain long-term financial sustainability
• Support resident services and care
• Deliver confidence and peace of mind for residents and families

Emerald Communities continues to stand among the highest-rated Continuing Care Retirement Communities (CCRCs) and Life Plan Communities in Washington State, reflecting a strong foundation for today and tomorrow.

A Time of Exciting Momentum

The recognition also comes during a period of incredible momentum at Heron’s Key.

Our community has achieved record occupancy levels and continues to see strong demand for our upcoming expansion. With more than 90% of residences already reserved, excitement continues to grow around the future of Heron’s Key.

But numbers only tell part of the story.

The heart of Heron’s Key remains the people who make this community special. Residents bring energy, purpose, curiosity, and connection to everyday life. Through resident-led committees, lifelong learning, volunteerism, wellness programs, and meaningful relationships, our community continues to redefine what retirement can look like.

Looking Ahead

As Emerald Communities continues to grow and evolve, recognitions like this reinforce our confidence in the future.

Every year, the Fitch review serves as a valuable measure of organizational strength, but for us, success is measured in something even greater: the experiences of the people who call Heron’s Key home.

We are proud of this milestone and grateful to our residents, team members, and supporters who help make achievements like this possible.

The best years are still in motion.

To learn more about Heron’s Key and our expansion opportunities, contact our team or explore our community today.

The Benefits of Hiring a Senior Move Manager for Your Next Move

Moving is one of life’s biggest transitions. For older adults, it can also come with emotional, physical, and logistical challenges. Whether downsizing from a longtime family home, relocating closer to loved ones, or moving into a Life Plan Community such as Heron’s Key, the process can feel overwhelming.

“We understand that moving can feel overwhelming, which is why we are proud to provide a trusted list of resources that have helped many of our residents simplify the process. From senior move managers to downsizing specialists and movers, these professionals can help turn what feels stressful into a smoother, more confident transition.”
— Sandra Cook, Vice President of Marketing & Public Relations, Emerald Communities

That is where a Senior Move Manager can make all the difference.

A Senior Move Manager is a professional who specializes in helping older adults and their families organize, downsize, relocate, and settle into a new home with less stress and more confidence. According to the National Association of Senior & Specialty Move Managers (NASMM), these professionals provide customized support for later-life transitions. (NASMM)

What Does a Senior Move Manager Do?

Unlike a traditional moving company that primarily transports boxes and furniture, a Senior Move Manager often assists with the entire transition process, including:

  • Creating a personalized move plan
  • Sorting and downsizing belongings
  • Coordinating movers, packers, and storage
  • Helping donate, sell, or distribute items
  • Designing furniture layouts for the new home
  • Supervising packing and move day logistics
  • Unpacking and setting up the new residence
  • Making the new home feel comfortable and familiar (NASMM)

7 Benefits of Hiring a Senior Move Manager

1. Reduces Stress and Anxiety

Leaving a longtime home can be emotional. Memories are tied to every room, and change can feel uncertain. Senior Move Managers understand the emotional side of moving and help guide the process with patience, empathy, and reassurance.

They help turn a stressful move into a manageable transition.

2. Saves Time and Energy

Sorting through decades of belongings takes time. Coordinating vendors, movers, donations, and schedules can quickly become a full-time job.

A Senior Move Manager creates a clear plan, keeps everything organized, and handles details that can otherwise consume weeks or months. (NASMM)

3. Helps with Downsizing Decisions

One of the hardest parts of moving is deciding what to keep.

Senior Move Managers are skilled at helping older adults prioritize what matters most while respectfully letting go of items that no longer fit the next chapter of life.

They also know where to donate, consign, recycle, or responsibly dispose of belongings.

4. Protects Family Relationships

Adult children often want to help, but emotions and differing opinions can create tension.

A neutral professional can reduce family stress by guiding decisions objectively, managing timelines, and allowing family members to focus on support rather than logistics. (Care.com)

5. Creates a Safer Move

Packing, lifting, climbing stairs, and rushing through a move can increase risk of injury.

Senior Move Managers help older adults avoid unnecessary strain and often coordinate insured professionals for packing and transport. (NASMM)

6. Helps the New Home Feel Like Home Faster

Move day is only part of the process. The real success is feeling settled afterward.

Many Senior Move Managers help arrange furniture, hang artwork, organize kitchens, and recreate familiar spaces so the new residence feels welcoming from day one.

7. Ideal for Long-Distance Families

When loved ones live in another city or state, managing a move remotely can feel impossible.

A Senior Move Manager can act as a trusted local partner, keeping everyone informed and ensuring nothing is overlooked.

How to Choose the Right Senior Move Manager

Look for someone who is:

  • Experienced with older adult moves
  • Patient and compassionate
  • Transparent about pricing
  • Well-reviewed locally
  • Properly insured
  • Affiliated with professional organizations such as NASMM (NASMM)

You can search for professionals through the NASMM directory here: Find a Senior Move Manager

When Is the Right Time to Hire One?

Consider hiring a Senior Move Manager when:

  • A home has become too large to maintain
  • Health needs are changing
  • A move to independent living or assisted living is planned
  • Family support is limited
  • Downsizing feels overwhelming
  • You want a smoother, more organized transition

Final Thoughts

Moving later in life does not have to be chaotic or stressful. With the right support, it can be empowering.

A Senior Move Manager helps older adults move with dignity, organization, and peace of mind, allowing them to focus less on boxes and more on the opportunities ahead.

Newsletter Signup

Stay connected with Heron’s Key and receive senior living resources, event invites, updates & more.